At Shrom India, we strive to provide you with quality products and excellent service. However, we do not offer refunds, returns, or exchanges on any products. All customs duties and charges for orders will be the responsibility of the customer.
We reserve the right to modify this User Agreement at any time without prior notice. Please note that customized products are also non-refundable, non-exchangeable, and non-returnable. If you have any questions regarding our policy, feel free to reach out to us at shromindia@gmail.com.
Damages and Issues
We take great care to ensure that your products arrive safely. We recommend inspecting your order upon delivery. If you notice any defects, damage, or if you receive an incorrect item, please contact us within 36 hours of delivery at shromindia@gmail.com. This will allow us to assess the situation and address any issues accordingly.
