Privacy Policy

This Privacy Policy describes how Shrom India (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at shromindia@gmail.com.

COLLECTING PERSONAL INFORMATION

When you visit our website, we gather certain data related to your device, your interactions with the site, and the information necessary to complete your purchases. Additionally, we may collect extra details if you reach out for customer support. In this Privacy Policy, any data pertaining to an identifiable person (including the data listed below) is referred to as “Personal Information.” Below is a breakdown of the types of Personal Information we collect and the reasons behind it.

Device Information

  • Purpose of Collection: To ensure the Site is displayed correctly for you and to analyze its usage in order to improve our services.

  • Source of Collection: Automatically gathered when you visit our Site through cookies, log files, web beacons, tags, or pixels.

  • Disclosure for Business Use: Information is not shared with third-party platforms, but may be used for internal analysis and service improvement.

  • Personal Information Collected: Your web browser version, IP address, time zone, cookie details, pages or products viewed, search queries, and how you interact with the website.

Order Information

  • Purpose of Collection: To deliver products or services to you, manage payments, arrange shipments, and send invoices or order confirmations. We also use this information to communicate with you, screen for potential fraud or security risks, and, based on your preferences, provide updates or promotional offers related to our products or services.

  • Source of Collection: Collected directly from you during your interaction with us.

  • Disclosure for Business Use: We do not share your information externally, except for our trusted logistics and delivery partners to fulfill your orders.

  • Personal Information Collected: Your name, the recipient’s name, billing address, shipping address, payment information (excluding sensitive details like credit or debit card numbers), and order details.

Customer support information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

MINORS

The Shrom India website is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please reach out to us at the contact information below to request its deletion.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us deliver our products and services and fulfill our obligations to you, as outlined above. For instance:

  • Delivery Partners: We use Shiprocket and India Post for delivering your orders. You can read more about how these service providers use your Personal Information by visiting their respective privacy policies:

  • Legal Compliance: We may disclose your Personal Information to comply with applicable laws, respond to a subpoena, search warrant, or any other legal request we receive, or to protect our rights.



Behavioral Advertising

As mentioned earlier, we use your Personal Information to offer you targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and interactions with our ads on other platforms with our advertising partners. This may include the use of cookies or other tracking technologies, subject to your consent based on your location.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

USING PERSONAL INFORMATION

 We use your Personal Information to deliver our services, which include offering eco-friendly products, processing payments, fulfilling orders, and keeping you informed about new offerings and sustainable practices.

COOKIES

A cookie is a small piece of information that is downloaded to your computer or device when you visit the Shrom India website. We utilize various types of cookies, including functional, performance, advertising, and social media cookies, to enhance your browsing experience.

Cookies help the website remember your actions and preferences (such as login details and regional selections), so you won’t need to re-enter this information each time you visit or navigate between pages. They also provide insights into how visitors interact with our site, such as whether it’s their first visit or if they are returning.

We use the following cookies to optimize your experience on the Shrom India website and to deliver our services effectively.

DO NOT TRACK

Please be aware that due to the lack of a consistent industry standard for responding to “Do Not Track” signals, Shrom India does not modify our data collection and usage practices upon detecting such a signal from your browser.

CHANGES

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: shrominida@gmail.com